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From Chaos to Efficiency: The Law Firm’s Journey with Elon Business
Updated: April 8, 2025, 16:55Published: April 8, 2025, 10:08
At Werner Law Firm, a wealth of legal expertise resides within its walls. Founded in the 70s, the firm has a long history. However, with its old roots came old servers and outdated switchboards. Operations weren’t entirely smooth – until Elon Business entered the picture.
For a law firm like Werner, it’s crucial that everything in the IT realm functions as it should. To focus on their core business, they need to be confident that any problems can be resolved quickly.
– If our phones or computers stop working, it can essentially be a matter of life. We handle important legal cases and processes where we always need to be available. If we were delayed with something, no court or similar would make an exception for a service interruption; it would simply be too late, says Maria Mostberg, secretary at the firm.
The lack of IT competence becomes apparent when something doesn’t work as it should, Maria believes. The law firm needed to replace everything from old servers to new computers. Through local connections and competent installers, the firm found a home in Elon Business’s customized comprehensive solutions.
– Our choice of Elon Business as a supplier is entirely due to the people who work at Elon Business. They have taken us seriously and have been absolutely fantastic throughout the entire process. We never feel foolish and dare to call and ask questions. They always respond immediately and give us the support we need, says Maria.
Technical Issues Shouldn’t Be Part of the Workday
According to Maria, the local connection has been a major factor in why they are so satisfied with Elon Business. She mentions several names who always answer directly when they call, and they are always treated well – despite their lack of knowledge in the subject.
– We don’t feel very comfortable with technology, and it feels very good to always get support when we need it so that the business doesn’t come to a standstill. The speed of our new computers is also a great advantage and makes our daily work easier. Everyone here has been great, and the installer at Elon Business has helped us with everything that feels foreign.
A previous switchboard system didn’t suit the firm well, and they often experienced problems – which disrupted their work. Here, the local player once again proved to be a winning concept.
– We use Elon Business’s switchboard system, which has worked very well for us. Previously, we had another system that didn’t meet our needs. Elon Business has also delivered computers and helped us modernize our technology. It is once again important for us to have a local supplier who can quickly help when needed, as we are not particularly technically skilled.
A Local Player with a Central Core
As the sales representative at Elon Business, previously stated, they are a local player with a central core. Support is available both from the local installers and at the central core, where the response time is less than a minute.
– Their availability and speed are crucial for us to be able to meet our deadlines and maintain our operations. They have been a great help to us, they were persistent and professional in their work, and we are very satisfied with the solutions that have been implemented. The switchboard system and computers have improved our efficiency and made it easier to manage our business.
The firm hopes to use the new systems and servers for a long time to come.
– Now everything works, and we are grateful that we see a system that benefits our business both today and in the long run, concludes Maria Mostberg.
This is Elon Business IT & Solutions
Elon Business IT & Solutions is a business area within Elon Business that focuses on offering communication and IT solutions for small and medium-sized enterprises (SME).
Service Offering:
• Security Services: World-leading solutions to protect customers’ IT environments.
• IT Services: Development, backup, hosting, etc.
• Support Function: A unique support service that creates added value for customers.
• Communication: A switchboard platform with a fully integrated mobile subscription offer as its own mobile operator.
Distribution:
Elon Business IT & Solutions is offered via a network of sales outlets in Sweden (35 business centers).
Goals and Purpose:
The initiative aims to strengthen customer loyalty by offering comprehensive
The article is produced by Brand Studio in collaboration with Elon Business.
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