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From Trouble to Efficiency: The Law Firm’s Journey with Elon Business
Updated: April 8, 2025, 16:55 Published: April 8, 2025, 10:08
Advokatfirman Werner boasts a wealth of legal expertise. Founded in the 1970s by Lars Werner, one of Sweden’s youngest lawyers at the time, the firm had a legacy of old servers and outdated phone systems. Operations weren’t running as smoothly as they could – until Elon Business stepped in.
For a law firm like Werner, it’s crucial that everything in the IT area functions properly. To focus on their core business, they need to be confident that any problems can be resolved quickly.
Maria Mostberg, a secretary at the firm, explains:
If our phones or computers stop working, it can literally be a matter of life and death. We handle important legal cases and processes where we always need to be available. If we were delayed due to a system failure, no court would make an exception; it would simply be too late.
Maria emphasizes that the lack of IT expertise becomes apparent when something goes wrong. The law firm needed to replace everything from old servers to new computers. Through local connections and competent installers, the firm found a solution in Elon Business’s customized, comprehensive solutions.
According to Maria:
Our choice of Elon Business as a supplier comes down to Andreas and Antoine, who work at Elon Business. They took us seriously and have been fantastic throughout the entire process. We never feel foolish asking questions. They always respond immediately and provide the support we need.
Technology Troubles Should Not Be Part of the Workday
Maria believes that the local connection has been a significant factor in their satisfaction with Elon Business. She mentions several names who always answer directly when they call, and they are always treated well – despite their lack of technical knowledge.
She adds:
We’re not very familiar with technology, so it’s great to always get support when we need it to keep the business running. The speed of our new computers is also a major advantage and makes our daily work easier. Everyone here has been great, and Pontus, the installer at Elon Business, has helped us with everything that feels foreign.
A previous phone system didn’t work well for the firm, and they often experienced problems that disrupted their work. Here, again, the local player proved to be a winning concept.
Maria explains:
We use Elon Business’s phone system, which has worked very well for us. Previously, we had another system that didn’t meet our needs. Elon Business has also supplied computers and helped us modernize our technology. It’s important for us to have a local supplier who can quickly help when needed, as we are not particularly tech-savvy.
A Local Player with a Central Core
As Antoine Jonsson, a salesperson at Elon Business, previously stated, they are a local player with a central core. Support is available both from the local installers and from the central core, where the response time is less than a minute.
Maria concludes:
Their availability and speed are crucial for us to meet our deadlines and maintain our operations. Antoine from Elon Business has been a great help to us; he was persistent and professional in his work, and we are very satisfied with the solutions that have been implemented. The phone system and computers have improved our efficiency and made it easier to manage our business.
The firm hopes to use the new systems and servers for a long time to come.
Now everything works, and we are grateful to see a system that benefits our business both today and in the long run,
Maria Mostberg concludes.
Here is Elon Business IT & Solutions
Elon Business IT & Solutions is a business area within Elon Business that focuses on offering communication and IT solutions for small and medium-sized enterprises (SMEs).
Service Offerings:
- Security Services: World-leading solutions to protect customers’ IT environments.
- IT Services: Development, backup, hosting, etc.
- Support Function: A unique support service that creates added value for customers.
- Communication: A switchboard platform with a fully integrated mobile subscription offer as its own mobile operator.
Distribution:
Elon Business IT & Solutions is offered through a network of sales outlets in Sweden (35 business centers).
Goals and Purpose:
The initiative aims to strengthen customer loyalty by offering comprehensive solutions.
This article was produced by Brand Studio in collaboration with Elon Business.
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